Everyone need support sometimes, especially when it comes to parenting. We can often feel like every other parent has a handle on this child rearing lark while we flounder about hopelessly. All parents want the best for their children, and all parents worry that they're getting it wrong. In times of extreme trauma or stress it can feel like an impossible task just to get meals on the table, let alone be emotionally available. Below are list of agencies that can offer you support if you need it. Please be in touch if you'd like your agency included.
Support and Counselling Services helpline
The support line is free and confidential. They help with questions, give information, and connect you with free
counselling services or organisations that offer practical support, information or advice.
· Phone 0800 777 846
· Online www.familyservices.govt.nz/directory
· Find more information on the Family & Community Services website
Rū Whenua Whānau Earthquake Support Workers
Phone 0800 KAI TAHU (0800 524 8248) to be linked to earthquake related grants and services through Kaitoko Whānau workers. Kaitoko will work alongside you and help connect you to the wide range of services available.
Kaitoko Whānau workers can:
· meet face to face
· provide information
· identify relevant services for your earthquake needs
· assist in planning a pathway forward and walk alongside you
· assist you to access financial assistance.
All calls are treated confidentially. Kia kaha, kia maia, kia manawanui!!
An initiative co-ordinated by He Oranga Pounamu on behalf of the following organisations:
· Te Puawaitanga ki Ōtautahi Trust
· Te Ora Hou Ōtautahi
· Positive Directions Trust
· Te Kakakura Trust
· Te Runanga O Nga Maata Waka Inc.
Family violence information line
The 0800 Family Violence Information Line provides information and connects you with local services. It operates every day from 9am- 11pm.
Phone 0800 456 450
· Disasters can be tough on relationships but resorting to violence is never OK.
· In the wake of the earthquake, it's more important than ever for people to ask for help if they are experiencing violence in their family.
· In an emergency, ring the Police on 111
Settlement support for new migrants
· Immigration New Zealand funds the Canterbury Employers Chamber of Commerce to provide settlement support for new migrants to Christchurch, and for their employers. Contact Settlement Support in Christchurch:
· Email [email protected]
· Phone 0800 776 948 or (03) 353 4162 (for Christchurch callers)
· Online www.settlementsupport.net.nz
· Language Line is available on the Earthquake Government Helpline 0800 779 997 for non-English speakers.
Continuing earthquake support
In the Know community hosts will be available at some City libraries - for Spreydon Heathcote: South Library, Mondays 9am - 12pm: get help sorting your next step for claims, repairs or rebuilds. For more information contact Bob Henderson, 020 4089 2439 or visit www.intheknow.org.nz
Breakthrough Facilitation is a free and independent service for homeowners who are stuck anywhere in the claim settlement process with their insurer: www.breakthroughservices.co.nz or contact director and facilitator Marcus Irvine: [email protected]
Free Earthquake Counselling
Thanks to ongoing support, Petersgate Counselling Centre is still able to provide free earthquake counselling to people whose lives have been disrupted by the earthquakes.
If your wellbeing continues to be eroded by the earthquakes and their aftermath then you might well qualify for free counselling. Typical indicators include but are not limited to:
• feeling overwhelmed
• feeling hopeless or despairing
• having trouble concentrating
• having trouble sleeping or working
• experiencing relationship difficulties
• experiencing a deterioration in your health
• experiencing repeated disturbing memories, thoughts or images from the earthquakes
• using alcohol or other drugs to manage feelings
To arrange an assessment, call Petersgate Counselling Centre on 343-3391 or visit our website at www.petersgate.org.nz for more information.